Returns & Exchanges

Due to the perishable nature of our artisanal bread products, we cannot accept physical returns once a shipment has left our facility. If your order arrived damaged or failed to meet our quality standards, please contact us within 48 hours for a replacement or refund.

Return Process

• 1.
  Inspect Your Order

  Upon arrival, please immediately inspect your bread to ensure the packaging is intact and the product is fresh.

• 2.
  Document the Issue

  Take clear photos of the damaged packaging or the specific product quality concern to include with your request.

• 3.
  Contact Support

  Email our customer care team at [email protected] with your order number and the photos of your delivery.

• 4.
  Resolution Process

  Our team will review your claim within 24 hours and issue a store credit, refund, or ship a fresh replacement at no extra cost.